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FAQ

Which days can I order flowers?

Monday- Friday (we offer deliveries for Saturdays if the
order is made before 5pm on Thursday night)

Do you deliver?

Yes, we deliver! Your flowers will be delivered by Petal and Leaf rather than a courier company. This ensures there is no damage at all and your flowers arrive to you or the recipient looking perfect. The cost to deliver is $15 Auckland wide. Sorry we do not deliver out of Auckland just yet!

Do You operate on public holidays?

No. However do we operate on certain holidays that fall on weekdays and weekends such as Valentine’s day and Mother’s Day  

How late can I put an order in for flowers?

12pm the day before for a weekdays. For Saturday
delivery, orders need to be made before 5pm on a Thursday night.

What if no one is home?

Not to worry! We will find a safe and secure place to leave the flowers, but please leave any special instructions for delivery, gate codes or back entrances etc.  

Can I pick flowers up?

Yes of course. Just select that option when you order.

Will my bouquet look like the pictures included?

Quality and quantity won’t change but the flowers included in the bouquet pictures are seasonal so some flowers might not be available at that time of year. We will do our absolute best to ensure you had a great variety of fresh seasonal flowers.

Can I select which flowers come in my bouquets if I have a weekly/monthly subscription?

Your subscriptions will have all fresh seasonal flowers. Let us know if you have a preferred flower of the season.

If my subscription bouquet was to be delivered on a public holiday, would I still receive it?

It will be delivered the next working day.

Can I put my subscription on hold?

Of course. We can put your subscription on hold for up to 4 weeks.